We are seeking a detail-oriented Administrative Assistant to join our team in Rancho Cordova, CA, supporting operations within an insurance company environment. The Administrative Assistant will play a vital role in handling documentation, communication, and administrative processes related to billing and provider coordination. A medical or insurance background is preferred but not required—training will be provided for the right candidate.

• Pay: $20/hour (possibility for increase after 90-day period)
• Schedule: Monday–Friday, 8:00 AM – 4:30 PM
  

Key Responsibilities

• Answer and direct incoming phone calls professionally
• Respond to emails regarding bill status and incoming invoices
• Prepare incoming mail (removing staples, adding separator pages)
• Scan bills and documentation into internal systems accurately
• Mail, fax, and email EORs (Explanation of Review) to providers
• Contact providers to request W9 forms; create follow-up request letters as needed
• Maintain and update spreadsheets with accurate tracking data
• Work pend queues (deleting bills, rescanning, and contacting clients for clarification)
• Invoice bills and send completed documentation back to clients

Qualifications

• Previous experience as an Administrative Assistant or in a similar role preferred
• Experience in insurance, healthcare, or medical billing is a plus (not required)
• Strong attention to detail and organizational skills
• Proficiency in Microsoft Office (Excel, Outlook, Word)
• Excellent written and verbal communication skills
• Ability to manage multiple tasks in a fast-paced environment

Why Join Us?

• Steady, full-time weekday schedule—no weekends
• Competitive pay based on experience
• Opportunity to grow your career as an Administrative Assistant within the insurance industry
• Supportive team environment with training provided

Benefits

• Medical, Dental, Vision, and Prescription Insurance
• $0 copay for unlimited Teladoc virtual visits
• Employee Assistance Program (medical, financial, or legal support)
• Coverage available for spouse, domestic partner, and children
• Pet insurance available
• Resources for parents with children of developmental disabilities

Hiring Requirements

• Valid identification that proves your right to work in the United States
• As a condition of employment, you may be required to pass a drug screen and background check.

EXACT STAFF is an E-Verify employer. All offers of employment are conditioned upon presenting identification proving identity and the legal right to work in the U.S. Exact Staff is an equal opportunity employer. We are dedicated to ensuring that all decisions regarding terms, conditions and privileges of employment are in accordance with our principles of equal opportunity. We will not discriminate against employees or applicants on the basis of race, color, national origin, ancestry, religious creed or religious beliefs, age, sex, marital status, medical condition, pregnancy, childbirth or related medical condition, sexual orientation, gender identity or expression, physical disability, mental disability, citizenship, military status, protected genetic characteristics, or any other characteristic protected by state or federal law or local ordinance. We comply with the ADA and applicable state and local laws and consider reasonable accommodation measures that may be necessary for eligible applicants to perform essential functions of the job. Hire may be subject to passing a medical examination, skill and agility tests. LOS ANGELES APPLICANTS: Exact Staff will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of Article 9 to Chapter XVIII of the Los Angeles Municipal Code