Under general supervision provides housing transition and retention services to homeless persons or persons at-risk of homelessness; coordinates, provides access to and monitors the appropriate delivery of such services

Pay Rate: $21.00-$31.00/HR

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Informs clients about availability of services and assists in the application process.
• Interviews applicants requesting housing and supportive services from the Whole Person Care Program; obtains information to verify eligibility; qualifies applicants for the program by verifying eligibility factors, completes intake records and develops and implements service plans.
• Computes income and rent and determines and verifies all necessary facts concerned with eligibility for subsidies and rental assistance.
• Completes the necessary records and verification forms for each applicant and contract employers and public and private health and welfare agencies to verify applicant information.
• Provides case management services. Acts as advocate on clients’ behalf with outside agencies assuring positive outcomes from services provided.
• Assists with housing applications and processes applications for subsidized housing. Assists directly in the search process for suitable housing.
• Negotiates contract rents with property owners, assigns contract numbers, prepares Housing Assistance Payments contract and amendments as required and obtains
• necessary signatures. Calculates payments to owners including proration of HAP subsidy and abatement.
• Provides general assistance and advocacy related to supportive and social services.
• Provides up-to-date information and clarification regarding supportive service programs. Advocates for and links clients to community services.
• Conducts housing assessments and develops individualized housing supportive plans.
• Conducts housing inspections and related paperwork as required. Ensures that the living environment is safe and ready for move-in. Identifies and secures resources to cover allowable move-in expenses. Assists in the move by identifying moving resources.
• Promotes a positive social climate that fosters clients’ psychosocial well-being by developing, implementing and monitoring appropriate services for participants. Provides early identification and intervention for behaviors that may jeopardize housing and continuance in the program.
• Helps maintain good relations with public, participants and owners on behalf of the Housing Authority. Develops crisis plans that includes prevention and early intervention services when housing is jeopardized. Assists in resolving disputes with landlord and/or neighbors.
• Makes home visits to determine housekeeping habits, verify housing condition, and establish housing need.
• Conducts initial, annual, interim and special housing reviews and processes rent changes resulting from recertification or other changes.
• Organizes and coordinates special functions, meetings and trainings. May provide tenant transportation as required.
• Provides continual training on being a good tenant, educating clients on the role, rights and responsibilities of tenants and landlords. Coaches on developing and maintaining key relationships with landlords/property managers. Assists in resolving disputes with landlords and/or neighbors.
• Interfaces, through public speaking engagements and other means, with a variety of other agencies and the public relating to the access, maintenance and expansion of the Whole Person Care Program.
• Provides training to clients on available services, clients rights, lease obligations and occupancy policies.
• Maintains database of client files and profiles. Keeps records of active and inactive applications.
• Prepares and submits all pertinent statistical and other forms and reports required as part of the program entering necessary data into Yardi and Plexis Plus Programs.
• Responds promptly and according to Housing Authority policy to requests for information and assistance.
• Works cooperatively with others, including co-workers, clients and service providers.

QUALIFICATIONS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements:

• Call us today to discuss your work experience and we will match you with most appropriate client.
• Valid identification that proves your right to work in the United States.
• As a condition of employment, you may be required to pass a drug screen and background check.