Insurance Collector I
Bakersfield, California, United States
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Job Description:
We are currently hiring a skilled and motivated Insurance Collector I for a well-known health facility in the area Bakersfield, CA. You will research and secure payment for managed care accounts within the billing department. Utilize billing, collecting, research, correspondence, and independent problem-solving skills of account errors within company standards and timeframes. Reconcile complex multi payment accounts as necessary.
Job Duties:
· Perform the adjustments, refunds etc. common with billing knowledge to bring account to zero balance within established timeframes.
· Follow up on required daily accounts based on assigned practice and/or payer to reduce the A/R and maintain company Key performance indicators (KPI).
· Submit appeal letters on unpaid and underpaid claims applications.
· Prioritize work to minimize interruptions and increase efficiency in collections process.
· Prepare and submit weekly & monthly AR summary of activity report for all assigned practices/payers to department manager with detailed action plans and/or unresolved issues.
· Establish and maintain an efficient filing system for company employed provider group and payor contracts.
· Perform retrospective audits of new self-pay accounts to update demographic information.
· Participate in accounts receivable collection campaigns as needed to meet department goals.
· Notify the contracted billing company of the payor of written refund requests. Services accounts where the company has a request for a patient refund. Prepares paperwork for the refund approvals.
Additional Duties
· HIPAA compliance - Responsible for enforcing compliance with all HIPAA regulations and requirements. Treats all member information confidential.
· Compliance - Ensure compliance with all local, state, and federal regulations.
· QA/QI - Participate in QA/QI activities and contribute towards the overall performance improvement of the organization.
· IT - Required to learn and use the Electronic Health and Practice Electronic System and its components as required by the job functions and highlighted in the Policies and Procedures.
· All employees will participate in Patient Centered Home Health Model.
Qualifications, Education, and Experience Education:
· High school diploma or GED
· Experience:
· Minimum of one year billing and accounts receivable experience in a physician practice environment
Skills:
· Proficiency and accuracy with multiple office tools and software.
· Accurate data entry skills with the ability to input data into computer systems, compile statistics, and generate reports.
· Ability to work under pressure.
· Ability to demonstrate effective communication skills with providers and management staff.
· Ability to draft and implement collection letters.
· Proficient with excel and other Microsoft office products.
· Knowledge payor contracts.
Hiring Requirements:
- Valid identification that proves your right to work in the United States
- As a condition of employment, you may be required to pass a drug screen and background check
- Call us today at 661-393-9700 to discuss your work experience
- Register at www.exactstaff.com/register