We are seeking a motivated Receptionist/ Closing Clerk

Location: Valencia, CA |Pay rate: $25/hr| Schedule: Shifts may very (AM: 8am–4pm | PM: 4pm–Close)

We are seeking a professional and friendly Reception/Closing Clerk to support front-office operations at our Tax Office. This position is perfect for someone who enjoys customer interaction and can maintain a calm, organized workflow during busy periods.

Key Responsibilities:

• Greet clients upon arrival and provide excellent customer service
• Check in clients, verify documents, and direct them to the appropriate staff
• Answer phones and respond to high-volume email inquiries
• Schedule, update, and modify client appointments
• Assist with end-of-day closing tasks (daily logs, organization, tidying, filing)
• Scan, file, photocopy, and distribute client documents
• Maintain front desk organization and uphold confidentiality standards
• Support tax preparers by assembling and organizing tax return packets

Qualifications:

• Strong communication and customer service skills
• Experience with tax filing (preferred but not required)
• Positive, professional, and welcoming attitude
• Ability to multitask while maintaining accuracy
• Efficient, organized, and able to work under pressure
• Comfortable working evening shifts that may extend to 11pm–2am
• Strong sense of teamwork and reliability
• Basic computer proficiency (Outlook, Adobe, Windows)

Benefits Available:

• Medical, Dental, Vision, and Prescription Insurance
• $0 copay for unlimited Teladoc virtual visits
• Employee Assistance Program (medical, financial, or legal support)
• Coverage available for spouse, domestic partner, and children
• Pet insurance available
• Resources for parents with children of developmental disabilities.

Hiring Requirements:

• Valid identification that proves your right to work in the United States
• As a condition of employment, you may be required to pass a drug screen and background check.

EXACT STAFF is an E-Verify employer. All offers of employment are conditioned upon presenting identification proving identity and the legal right to work in the U.S. Exact Staff is an equal opportunity employer. We are dedicated to ensuring that all decisions regarding terms, conditions and privileges of employment are in accordance with our principles of equal opportunity. We will not discriminate against employees or applicants on the basis of race, color, national origin, ancestry, religious creed or religious beliefs, age, sex, marital status, medical condition, pregnancy, childbirth or related medical condition, sexual orientation, gender identity or expression, physical disability, mental disability, citizenship, military status, protected genetic characteristics, or any other characteristic protected by state or federal law or local ordinance. We comply with the ADA and applicable state and local laws and consider reasonable accommodation measures that may be necessary for eligible applicants to perform essential functions of the job. Hire may be subject to passing a medical examination, skill and agility tests. LOS ANGELES APPLICANTS: Exact Staff will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of Article 9 to Chapter XVIII of the Los Angeles Municipal Code