We are seeking a kind and bright Customer Service Representative to join our team in the city of Carson,CA. Our client is a premier logistics company, specializing in import/export and transportation services across the U.S!

Location: Carson, CA (90745)
Shift: Monday- Friday (8am-5pm)
Pay Rate: $20-$23/hr

Responsibilities:

• Provide quotes and estimates for freight shipping to new and existing clients.
• Onboard new clients, helping them understand the shipping, receiving, and delivery process.
• Serve as the main point of contact for clients’ shipping inquiries and concerns.
• Collaborate with warehouse staff to review and route shipments efficiently.
• Communicate with clients, partners, and vendors via phone, email, and potentially other forms of written correspondence.

Skills & Qualifications:

• Proficiency in Microsoft Office (Outlook/Excel).
• Strong ability to work both independently and within a team.
• Excellent organization, time management, and multitasking skills.
• Ability to thrive in a fast-paced environment with minimal supervision.
• Strong attention to detail and initiative.

Experience:

• 3+ years of experience in customer service (required).
• Background in e-commerce or transportation services is most ideal.
• Background in sales and/or freight forwarding is a plus.
• Experience with Outlook Express and Microsoft Office preferred.

Hiring Requirements:

• Valid identification that proves your right to work in the United States
• As a condition of employment, you may be required to pass a drug screen and background check.

If you're a proactive, detail-oriented individual with a strong customer service background, we’d love to hear from you! Apply today.

EXACT STAFF is an E-Verify employer. All offers of employment are conditioned upon presenting identification proving identity and the legal right to work in the U.S. Exact Staff is an equal opportunity employer. We are dedicated to ensuring that all decisions regarding terms, conditions and privileges of employment are in accordance with our principles of equal opportunity. We will not discriminate against employees or applicants on the basis of race, color, national origin, ancestry, religious creed or religious beliefs, age, sex, marital status, medical condition, pregnancy, childbirth or related medical condition, sexual orientation, gender identity or expression, physical disability, mental disability, citizenship, military status, protected genetic characteristics, or any other characteristic protected by state or federal law or local ordinance. We comply with the ADA and applicable state and local laws and consider reasonable accommodation measures that may be necessary for eligible applicants to perform essential functions of the job. Hire may be subject to passing a medical examination, skill and agility tests. LOS ANGELES APPLICANTS: Exact Staff will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of Article 9 to Chapter XVIII of the Los Angeles Municipal Code