Customer Service and Order Entry Coordinator

Sun Valley, California, United States

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$34.00 - DOETemp to Hire, Full-TimeBenefits Internal promotionsAdvancement OpportunitiesAwarded Supplier of the YearEmployee Owned CompanyEmployee DiscountsAttendance and/or Performance IncentivesBonuses+1
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Job Description

Exact Staff is hiring for our client, a major distributor of pillows, blankets, and bedding products supplied to some of the nation's largest retail chains.

We are seeking an experienced and detail-oriented Order Entry Coordinator to support customer service, order processing, logistics coordination, and operational support activities. This is an excellent opportunity for someone who enjoys working with customers, managing multiple priorities, and building a long-term career with a growing organization.

This full-time, temp-to-hire position offers advancement opportunities for motivated professionals who thrive in a fast-paced environment.

Responsibilities

  • Process customer orders accurately and efficiently within company systems
  • Serve as a primary point of contact for customer inquiries regarding products, orders, and services
  • Maintain accurate customer information and order details within the Apprise ERP system
  • Coordinate with logistics, shipping, and internal departments to ensure timely order fulfillment
  • Manage customer return authorizations (RMAs) and production schedule changes
  • Assist with blanket purchase orders and purchasing coordination
  • Confirm proof-of-delivery information and communicate shipment updates to customers
  • Support carrier communications and assist with freight rate management
  • Generate reports and provide updates to management as needed
  • Assist with additional administrative and operational duties to support business objectives

Qualifications

  • 1–3 years of experience in Order Entry, Customer Service, Sales Support, Logistics, or a related role
  • Experience working with ERP systems such as SAP, Oracle NetSuite, Apprise, or similar platforms
  • Strong customer service and professional communication skills
  • Ability to learn new systems and adapt to changing business needs
  • Proficiency with Microsoft Word, Outlook, and Excel
  • Strong organizational and multitasking abilities
  • Attention to detail and commitment to accuracy
  • Ability to work effectively with multiple departments and priorities
  • Interest in building a long-term career with growth potential

Pay, Schedule, and Location

Location: Sun Valley, CA
Schedule: Monday–Friday, 8:00 AM – 4:30 PM
Position Type: Full-Time, Temp-to-Hire

Benefits Available

• Medical, Dental, Vision, and Prescription Insurance
• $0 copay for unlimited Teladoc virtual visits
• Employee Assistance Program (medical, financial, or legal support)
• Coverage available for spouse, domestic partner, and children
• Pet insurance available
• Resources for parents with children of developmental disabilities

Hiring Requirements

• Valid identification that proves your right to work in the United States
• As a condition of employment, you may be required to pass a drug screen and background check.

Apply Today

Register online at www.exactstaff.com/register

After applying, contact Max or Annazette at 818-348-1100 to discuss your qualifications and schedule an interview.

We look forward to helping you take the next step in your career!

Compensation

$34.00 - DOEPer Hour

About Exact Staff

EXACT STAFF is an E-Verify employer. All offers of employment are conditioned upon presenting identification proving identity and the legal right to work in the U.S. Exact Staff is an equal opportunity employer. We are dedicated to ensuring that all decisions regarding terms, conditions and privileges of employment are in accordance with our principles of equal opportunity. We will not discriminate against employees or applicants on the basis of race, color, national origin, ancestry, religious creed or religious beliefs, age, sex, marital status, medical condition, pregnancy, childbirth or related medical condition, sexual orientation, gender identity or expression, physical disability, mental disability, citizenship, military status, protected genetic characteristics, or any other characteristic protected by state or federal law or local ordinance. We comply with the ADA and applicable state and local laws and consider reasonable accommodation measures that may be necessary for eligible applicants to perform essential functions of the job. Hire may be subject to passing a medical examination, skill and agility tests. LOS ANGELES APPLICANTS: Exact Staff will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of Article 9 to Chapter XVIII of the Los Angeles Municipal Code