We’re hiring for a Medical Receptionist who can diligently enable patients to access care at the clinic by providing administrative support to the Providers, answering telephone calls from patients, scheduling and confirming appointments, and providing for a smooth and efficient patient flow process.

Location: Fresno, California

Pay Rate: $21.00/Hr.

Shift: Day; Mon-Fri, 8AM – 5PM

Perks: Weekly Pay, Career Advancement, Temp-To-Hire, CDC Compliant, Full-Time

Essential Duties & Responsibilities:

·         Obtains statement from patient or family as to nature of visit, anticipates needs of provider accordingly to schedule appropriate time slot for each visit.

·         Creates new patient accounts in Intergy.

·         Takes telephone messages in Epic for prescription refills, patient provider questions and routes them accordingly to the medical assistants and/or provider.

·         Schedules additional follow up appointments directly with the patient when leaving the office.

·         Reviews Clientele List (if available for their suite) each morning and contacts those patients that were not confirmed for their appointment.

·         Promptly notifies the Department Lead and/or provider of any unusual occurrences in the patient or unusual activity in the clinic; follows through as advised. 

·         Consistently follows established safety policies and procedures.

·         Adheres to policies and procedures as outlined in the Employee Handbook.

·         Provides highest quality of customer service.      

·         Other duties as assigned by the Department Lead and/or Administration.

Certification

·         High school degree or equivalent required

·         Completion of accredited Medical Office Assistant Program a plus.

Skills/Experience

·         One year minimum reception experience in health care setting

·         Computer literate (Microsoft Office), EMR experience also preferred

·         Excellent verbal and written English communication skills

·         Understanding of insurances including HMOs, PPOs and Medicare

·         Knowledge of copays, deductibles and out-of-pocket expenses

·         Bilingual (English/Spanish) a plus

·         Ability to manage and prioritize multiple tasks

·         Ability to calmly and professionally resolve issues with diplomacy

·         Ability to work independently with minimal supervision

·         Highly organized

·         Customer service/patient care experience in clinic setting preferred

·         Flexibility in schedule to include some evenings, weekends and holidays

How to apply:

·         Register with Exact Staff at www.exactstaff.com/register

·         Once you have received a confirmation code, contact our office (559) 438-8848

Hiring Requirements:

·         Valid identification that proves your right to work in the United States

·         As a condition of employment, you may be required to pass a drug screen and background check

·         Call us today to discuss your work experience and we will match you with our most appropriate client.