Bakersfield, CA 93308 | Full-Time | Monday–Friday, 8AM–5PM

Exact Staff is seeking a reliable and motivated Front Office Clerk to join a fast-paced community healthcare organization in Bakersfield, CA. If you are looking for steady full-time work, weekly pay, and an opportunity to grow with a strong team, we want to hear from you.

This position is ideal for individuals with medical or dental front office experience, strong customer service skills, and excellent communication abilities. As the first point of contact, you will welcome patients, coordinate appointments, verify payment information, and help ensure smooth patient flow.

What You’ll Be Doing:

• Welcome patients in person and by telephone, and explain available services, payment categories, and billing procedures.
• Schedule appointments and direct walk-in patients and emergencies according to established procedures.
• Answer incoming calls and route them to the appropriate staff.
• Register patients and collect required documentation, insurance, and billing information.
• Ensure patient services are properly checked out and documented.
• Verify insurance coverage and determine applicable patient charges.
• Collect deposits, copays, deductibles, and outstanding balances, and issue receipts.
• Balance the cash register according to cash-handling procedures.
• Work closely with medical, dental, and nursing staff to support patient flow and reduce waiting times.
• Call patients with appointment reminders and follow up daily on missed appointments.
• Coordinate with health promotion staff and community agencies to assist patients with follow-up and scheduling needs.
• Communicate patient concerns or complaints to the designated supervisor.
• Maintain patient confidentiality and comply with HIPAA and applicable regulations.
• Learn and use electronic health record and practice management systems.
• Participate in quality improvement activities and perform other related duties as assigned.

Qualifications:

• High school diploma or GED with one year of medical or dental experience in a similar setting; formal vocational training may be considered in place of this experience.
• Familiarity with medical terminology and triage procedures.
• Knowledge of basic bookkeeping and office functions.
• Strong communication skills and a friendly, patient-focused approach.
• Ability to work under pressure, manage multiple responsibilities, and treat patients with kindness and consideration.
• Understanding of community-based organizations and resources.
• Ability to work respectfully with patients from diverse backgrounds.
• Ability to speak, read, and write in English and Spanish is preferred.
• Flexibility to assist at other locations or work weekends if needed.

Pay, Schedule, and Location

• Pay Rate: $22.00/HR
• Schedule: Full-Time, Monday–Friday
• Hours: 8:00AM–5:00PM
• Location: Bakersfield, CA 93308

Benefits Available:

• Medical, Dental, Vision, and Prescription Insurance
• $0 copay for unlimited Teladoc virtual visits
• Employee Assistance Program for medical, financial, or legal support
• Coverage available for spouse, domestic partner, and children
• Pet insurance available
• Resources for parents with children with developmental disabilities

Hiring Requirements:

• Valid identification that proves your right to work in the United States.
• As a condition of employment, you may be required to pass a drug screen and background check.

Apply Today!

Apply now to speak with an Exact Staff recruiter and begin the hiring process. Call us at 661-393-9700 to discuss your work experience, and we will match you with our most appropriate client.

Register online at www.exactstaff.com/register.

Exact Staff, Inc.
30 Years of Workforce Solutions