Exact Staff is seeking for a motivated and reliable Front Office Receptionist for a private dental office in Bakersfield, CA. The Front Office Receptionist serves as the first point of contact and greeter for patients and visitors upon arrival, managing front desk operations, and maintaining patient records. This position is responsible for providing excellent customer service, scheduling appointments, verifying insurance information, and supporting the daily administrative functions of the practice.

Full time, Temp-to-Hire

Pay Rate: $21.00

Schedule: Monday-Friday 8AM-5PM

Location: Bakersfield, CA

Responsibilities

• Greet patients and visitors in a professional and friendly manner.
• Answer and direct incoming phone calls promptly and courteously.
• Schedule, confirm, and reschedule patient appointments.
• Verify dental insurance eligibility and benefits.
• Check patients in and out for appointments.
• Collect co-pays, payments, and outstanding balances.
• Maintain accurate patient records and update demographic information.
• Process patient intake forms and other required documentation.
• Coordinate communication between patients, dentists, hygienists, and staff.
• Handle appointment reminders and follow-up calls.
• Able to input dental codes adequately into the system
• Manage incoming and outgoing mail, emails, and office correspondence.
• Ensure patient confidentiality and compliance with HIPAA regulations.
• Assist with administrative projects and general office support as needed.

Qualifications

• High school diploma or equivalent required.
• Previous medical receptionist, medical dental biller or dental office experience preferred.
• Knowledge of dental terminology and dental insurance is a plus.
• Proficiency with Microsoft Office and dental practice management software.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Ability to maintain professionalism in a fast-paced environment.
• Strong attention to detail and accuracy.

Skills and Competencies

• Customer service excellence
• Appointment scheduling and calendar management
• Insurance verification
• Cash handling and payment processing
• Data entry and recordkeeping
• Telephone etiquette
• Time management
• Problem-solving skills
• Team collaboration

Physical Requirements

• Ability to sit, stand, and use office equipment for extended periods.
• Ability to lift up to 20 pounds occasionally.
• Frequent use of computers, telephones, and office equipment.
• Professional dental office setting.
• Frequent interaction with patients, dental providers, and office staff.
• Fast-paced environment requires effective multitasking and attention to detail.

Benefits Available:

·         Medical, Dental, Vision, and Prescription Insurance

·         $0 copay for unlimited Teladoc virtual visits

·         Employee Assistance Program (medical, financial, or legal support)

·         Coverage available for spouse, domestic partner, and children

·         Pet insurance available

·         Resources for parents with children of developmental disabilities.

Hiring Requirements: 

• Valid identification that proves your right to work in the United States. 
• As a condition of employment, you may be required to pass a drug screen and background check.  
• Call us today at 661-393-9700 to discuss your work experience and we will match you with our most appropriate client. 
• Register online at www.exactstaff.com/register  

EXACT STAFF is an E-Verify employer. All offers of employment are conditioned upon presenting identification proving identity and the legal right to work in the U.S. Exact Staff is an equal opportunity employer. We are dedicated to ensuring that all decisions regarding terms, conditions and privileges of employment are in accordance with our principles of equal opportunity. We will not discriminate against employees or applicants on the basis of race, color, national origin, ancestry, religious creed or religious beliefs, age, sex, marital status, medical condition, pregnancy, childbirth or related medical condition, sexual orientation, gender identity or expression, physical disability, mental disability, citizenship, military status, protected genetic characteristics, or any other characteristic protected by state or federal law or local ordinance. We comply with the ADA and applicable state and local laws and consider reasonable accommodation measures that may be necessary for eligible applicants to perform essential functions of the job. Hire may be subject to passing a medical examination, skill and agility tests. LOS ANGELES APPLICANTS: Exact Staff will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of Article 9 to Chapter XVIII of the Los Angeles Municipal Code