Patient Access Specialist
Bakersfield, California, United States
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Job Description
Bakersfield, CA 93309 | Full-Time | Monday–Friday, 8AM–5PM | $22.00/HR
Exact Staff is seeking a reliable and motivated Patient Access Specialist to join a fast-paced community healthcare organization. If you are looking for steady full-time work, weekly pay, and an opportunity to grow with a strong team, we want to hear from you.
This position is ideal for individuals with healthcare billing and accounts receivable experience, strong customer service skills, and excellent attention to detail. You will help patients access timely care by verifying insurance eligibility and benefits, obtaining authorizations, resolving registration issues, and ensuring accurate checkout and billing.
What You’ll Be Doing:
- Verify insurance eligibility and benefits for scheduled patients and same-day appointments.
- Work with staff and health plans to assist patients with transferring to the organization’s primary care providers.
- Resolve registration and authorization issues before patient visits.
- Obtain prior authorizations for designated procedures when required.
- Ensure all information needed for billing is collected before patient checkout.
- Update patient accounts with pertinent billing information.
- Review registration and billing error reports daily and correct identified issues before patient visits.
- Help patients identify appropriate financial assistance programs and coordinate with health center leadership, scheduling staff, and patient navigators.
- Work with providers and medical personnel to clarify documentation when needed.
- Post charges for completed encounters during checkout.
- Reconcile scheduled appointments with posted charges daily.
- Correct claims and charge-posting errors.
- Maintain patient confidentiality and comply with HIPAA and applicable regulations.
- Learn and use electronic health record and practice management systems.
- Participate in quality improvement activities and patient-centered care initiatives.
Qualifications:
- High school diploma or GED.
- Minimum of two years of experience handling billing and accounts receivable in a similar healthcare environment.
- Working knowledge of coding rules, regulations, and third-party payer requirements preferred.
- Knowledge of payer codes and commonly used medical terms and procedures.
- Ability to learn and understand the organization’s patient assistance programs.
- Strong customer service skills and professionalism when interacting with patients, staff, and outside contacts.
- Effective written and verbal communication skills.
- Ability to manage multiple responsibilities and work efficiently under pressure.
- Strong problem-solving skills and the ability to make decisions consistent with established policies.
- Ability to work independently with initiative, follow-through, and strong organizational skills.
- Understanding of community-based organizations.
- Ability to serve patients respectfully across diverse backgrounds.
Pay, Schedule, and Location:
- Pay Rate: $22.00/HR
- Schedule: Full-Time, Monday–Friday
- Hours: 8AM–5PM
- Location: Bakersfield, CA 93309
Benefits Available:
- Medical, Dental, Vision, and Prescription Insurance
- $0 copay for unlimited Teladoc virtual visits
- Employee Assistance Program for medical, financial, or legal support
- Coverage available for spouse, domestic partner, and children
- Pet insurance available
- Resources for parents with children with developmental disabilities
Hiring Requirements:
- Valid identification that proves your right to work in the United States.
- As a condition of employment, you may be required to pass a drug screen and background check.
Apply Today!
Apply now to speak with an Exact Staff recruiter and begin the hiring process. Call us at 661-393-9700 to discuss your work experience, and we will match you with our most appropriate client.
Register online at www.exactstaff.com/register.
Exact Staff, Inc.
30 Years of Workforce Solutions