We are hiring a Customer Service Representative in Valencia, CA. As the Customer Service Representative, you are the first point of contact for customers. This role provides friendly, professional support by answering questions, processing orders, and resolving issues. In a fast-paced environment and communicate with customers across different regions.

• Location: Valencia, CA
• Pay: $20.50/hr.
• Schedule: Monday- Friday | Temp – Hire

 

Key Responsibilities:

• Answer customer calls, emails, and inquiries promptly
• Handle a high volume of incoming calls
• Process customer orders and verify pricing and availability
• Provide order updates, tracking information, and delivery support
• Manage exchanges, returns, and warranty issues
• Support mail, package, and courier handling
• Maintain accurate records and follow company procedures
• Deliver a positive customer experience on every interaction

 

Qualifications:

• Previous customer service or sales experience preferred
• Friendly, confident, and professional communication skills
• Strong written, verbal, and follow-up skills
• Comfortable working in a fast-paced environment
• Able to multitask and stay organized
• Experience with Microsoft Office (Word, Excel, Outlook)

• High school diploma or equivalent required
• Associate’s degree or related field preferred
• 2+ years of customer service or sales experience preferred

 

Work Environment:

• Desk-based role with regular computer use
• Ability to lift up to 15 lbs occasionally

Benefits Available

• Medical, Dental, Vision, and Prescription Insurance
• $0 copay for unlimited Teladoc virtual visits
• Employee Assistance Program (medical, financial, or legal support)
• Coverage available for spouse, domestic partner, and children
• Pet insurance available
• Resources for parents with children of developmental disabilities.

 

Hiring Requirements

• Valid identification that proves your right to work in the United States
• As a condition of employment, you may be required to pass a drug screen and background check.

 

Apply Today

• Call 661-393-9700 to discuss your work experience
• Register online at www.exactstaff.com/register

 

 

EXACT STAFF is an E-Verify employer. All offers of employment are conditioned upon presenting identification proving identity and the legal right to work in the U.S. Exact Staff is an equal opportunity employer. We are dedicated to ensuring that all decisions regarding terms, conditions and privileges of employment are in accordance with our principles of equal opportunity. We will not discriminate against employees or applicants on the basis of race, color, national origin, ancestry, religious creed or religious beliefs, age, sex, marital status, medical condition, pregnancy, childbirth or related medical condition, sexual orientation, gender identity or expression, physical disability, mental disability, citizenship, military status, protected genetic characteristics, or any other characteristic protected by state or federal law or local ordinance. We comply with the ADA and applicable state and local laws and consider reasonable accommodation measures that may be necessary for eligible applicants to perform essential functions of the job. Hire may be subject to passing a medical examination, skill and agility tests. LOS ANGELES APPLICANTS: Exact Staff will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of Article 9 to Chapter XVIII of the Los Angeles Municipal Code